Introduction
Dada8 respects your privacy. This Privacy Policy explains how we collect, store, use, disclose and protect personal information in connection with the Dada8 platform and the Services. This policy applies to all users of the Services where permitted by law.
Data Controller
Dada8 is the data controller for personal information processed in connection with the Services. We may engage trusted service providers to process information on our behalf for the purposes described in this policy. We rely on lawful bases including contract performance, legitimate interests, consent when required and compliance with applicable law.
What Personal Data We Collect
We may collect a range of personal data in order to provide and administer the Services. This includes identification and contact data such as the name, postal address, email address and phone number; account data including username and authentication details; financial information including payment methods and transaction history; identity verification documents and related data required to comply with gambling regulation; technical data such as IP address, device identifiers, browser type and operating system; usage data including betting activity, transactions, feature preferences and communications with support.
How We Collect Personal Data
We collect data directly from you when you register, place bets, make a payment, or communicate with us; automatically through cookies and other tracking technologies during your use of the Services; and from third parties with your consent or as necessary to provide the Services, such as identity verification providers and payment processors. You are responsible for providing accurate information and updating it as needed.
Purposes of Processing Personal Data
- To identify you and administer your account and communications
- To verify identity and age to comply with gambling regulations
- To process payments and manage transactions
- To respond to inquiries, claims and feedback
- To maintain security, prevent fraud and assess risk
- To operate, maintain and improve the Services
- To personalize experiences and deliver relevant content and offers, where permitted by law
- To comply with legal and regulatory obligations
Disclosure of Personal Data
We may disclose personal data to trusted service providers that perform services on our behalf, including software suppliers, payment processors, identity verification providers, hosting and analytics services, and professional advisers. We may disclose data to regulators or law enforcement as required by law. We may share data within the Dada8 group or with entities that acquire the business, subject to contractual protections. We do not sell personal data to third parties for monetary value.
Security of Personal Data
We implement reasonable administrative, technical and physical safeguards appropriate to the data processed. These measures include access controls, encryption of data in transit and at rest where feasible, secure software development practices, regular security reviews and prompt incident response. We limit access to personal data to personnel with a legitimate need to know and require staff to observe confidentiality obligations.
Retention of Personal Data
We retain personal data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations. When data is no longer required, we securely delete or anonymize it in accordance with our data retention schedules and practices.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Services, remember log in details, personalize content, analyze usage and enhance security. Cookies may be essential for service functionality, or used for analytics and advertising. You may configure your browser to refuse or remove cookies, but disabling cookies may limit functionality. We may use analytics providers and other tracking technologies; you may opt out of analytics where available by adjusting browser or device settings or by using opt out tools provided by the provider. We will not rely on cookies for purposes that are not disclosed in this policy without your consent.
International Transfers
Personal data collected through the Services may be transferred to jurisdictions outside your country of residence or outside the European Economic Area where applicable. We implement safeguards and comply with applicable legal requirements for such transfers, including transfer mechanisms that provide adequate protection of your data.
Your Rights
You have rights in relation to your personal data, including the right to access, rectification, erasure, restriction of processing, data portability and to object to processing. You may withdraw consent if processing is based on consent. You may request that we limit or stop processing your data where applicable. To exercise these rights, contact our Data Protection Officer using the channels described below. We will respond within applicable statutory timelines and provide information in a concise, transparent and easily understandable form. In some jurisdictions, you may lodge a complaint with the competent supervisory authority.
Data Protection Officer and Contact
For privacy questions or data subject access requests, contact our Data Protection Officer at the email address provided in your account or by written correspondence to the Dada8 Data Protection Office. You may also contact our support team for assistance in initiating data subject requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will publish the updated policy on this page and indicate the date of the latest revision. Continued use of the Services after such changes constitutes acceptance of the updated policy.
Last updated: 12 September 2026